Strategic Advice, Operational Support and Training
CxM Consulting was founded in 2001 and since then we have worked with a large number of organisations – from SMEs to FTSE 100 companies and in both the private and public sector – providing strategic insight, support for major transformation programmes and advice on market entry and business growth.
Some of our ‘flagship’ work includes:
Directed the eBusiness Transformation programme for HM Customs & Excise (2001 – 2003)
Managed a major application migration programme for Barclays Bank (2003)
Conducted a strategic organisational re-design for a small professional services company (2003)
Led the transition of a professional services business from software-and-services supplier to a pure consultancy (2004 – 2007)
Led a strategic review of project investments for an international airports operator (2006)
Designed a major improvement in broker-based business for a multi-national insurer, increasing sales while simultaneously reducing costs (2008)
Led a cross-functional impact assessment for a critical government agency (2009)
Managed a redesign of project management frameworks for a global engineering company (2010)
Led the restructure of an international relocation business, adding new tiers of management and financial control while doubling turnover and profitability (2011)
Designed and led a cross-functional management training initiative in an international professional services business (2011)
Led a pilot programme to improve customer service in a large electricity provider from bottom to best-in-class (2012)
Our focus for the next period in our development will be on providing advice and support for businesses in need of external help to grow, enter new markets or cope with the effects of their success to date.
This includes support on strategy definition, project management, implementation of new structures, HR advice, performance management and training solutions.
Please contact us for more details on any of the above.
